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Terms

Terms of use

Version 2.0 · Last updated: 2026-05-17

[v2 draft — final legal review pending]

Use of the site

By accessing apxlbs.com you agree to use the site lawfully and in good faith. The content on the site is published for informational purposes and reflects the views of Apex Labs and its founder. It is not legal, financial, or operational advice for your specific business — engagement requires a written agreement.

Intellectual property

All content, design, code, logos, and trademarks on this site are the property of Apex Labs unless otherwise stated. You may share short excerpts with attribution and a link to the source. You may not reproduce the site, the doctrine, the playbooks, or any substantial portion of the content without written permission.

The names TRYNO, LAVRO, GRAVAH, STRKTUR, SpkrOS, MAYNFRME, KOVVA, CONTATU, GRINGOO, MDC and the apxlbs wordmark are trademarks of Apex Labs. Registration status varies by jurisdiction.

Paid diagnostic (US$497)

What you receive — a structured 48-hour diagnostic of your growth infrastructure delivered as a written brief plus a recorded walkthrough. The deliverable is scoped at intake and confirmed in writing before charging.

Refund policy:

  • Full refund within 7 days of payment if no diagnostic work has begun (no calls, no document drafted).
  • Pro-rated refund through day 30 if you document that the diagnostic was materially incomplete or did not meet the scope we agreed in writing. Pro-rated against what was delivered.
  • No refund after day 30 once the diagnostic has been delivered and accepted.

Refund requests go to [email protected] with the subject “Diagnostic refund”. Refunds are processed within 10 business days via the original payment method.

Payment is processed by Stripe. Apex Labs does not store credit card numbers, expirations, or CVVs at any point.

Engagements beyond the diagnostic

Any engagement beyond the paid diagnostic (sprint, buildout, retainer) is governed by a separate Statement of Work executed in writing between Apex Labs and the client. Those documents control over this page where they conflict.

IP allocation on deliverables: unless the SOW says otherwise, the client receives a perpetual, royalty-free license to the specific deliverables built for them. Apex Labs retains ownership of underlying methodologies, frameworks, internal tooling, and any code/components that pre-existed the engagement or are reusable across clients.

Acceptable use

  • ▸ No reverse-engineering, scraping at scale, or automated access without permission.
  • ▸ No use of the site to compete with Apex Labs by replicating its content or methods.
  • ▸ No attempts to bypass authentication, rate-limits, or other technical controls.
  • ▸ Standard “don't be hostile” applies — fraud, abuse, harassment all prohibited.

Disclaimer of warranties

We make no warranty that the site or any deliverable will be uninterrupted, error-free, or fit for a particular purpose. To the maximum extent permitted by law, Apex Labs is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or our services. Direct damages are capped at the amount you paid Apex Labs in the prior 12 months.

Governing law + dispute resolution

These terms are governed by the laws of Brazil. Disputes will be resolved in the courts of São Paulo state unless otherwise required by mandatory consumer protection law (Lei nº 8.078/1990 / Código de Defesa do Consumidor) or applicable international consumer law.

EU and UK customers retain their statutory rights including withdrawal rights under Directive 2011/83/EU; those rights are independent of the refund policy above.

Changes

If these terms change materially we publish a new version with a fresh “last updated” date. Existing engagements continue under the terms in effect when the SOW was signed.

Contact

Questions: [email protected]. Privacy-specific inquiries go to the same address with subject “Privacy request” (see /privacy).